Thanks to a personal connection to our Managing Director Gernot Schandl, the end user from Upper Austria knew that MOLL-MOTOR not only supplies electric motors and gearboxes, but also provides fast and reliable help in difficult situations. To save the start of his production, he arranged direct contact between MOLL-MOTOR and the machine manufacturer in a different country.
Our team faced the challenge, that specific dimensions had to be met, that were not represented in our favourite product portfolio. We immediately started to seach our international network. We found a partner in the Baltic States who had parts from Turkey in stock for immediate assembly, which could be sucessfully combined with a rotary encoder from the Netherlands. The dimensions of shaft and torque arm matched exactly with the German manufacturer, who had fallen behind schedule. It wasn’t the market leader with the red logo, whose dimensions are easier to replace, but rarer dimensions, quite specific to another manufacturer. Nevertheless, MOLL-MOTOR was able to organize perfectly fitting drives.
Additionally, we had to arrange an export to a neighbouring country. We delivered the geared motors directly to the machine manufacturer within a few days and they were able to complete the plastic machine on time. This enabled the customer to start the production of plastic parts on time, further strengthening both the producers, as well as our reputation in the industry.
At MOLL-MOTOR, one-to-one replacement of geared motors from different manufacturers is not only possible for batch orders with large quantities, but also at short notice when things get tight. We are your partner for fast solutions. Contact us – we will help you immediately!
